Overview
Our refund and returns policy is valid for 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer a full refund or exchange.

Eligibility for Returns
To qualify for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.

Non-Returnable Items
Certain items cannot be returned, including:

  • Perishable goods (e.g., food, flowers)
  • Newspapers or magazines
  • Intimate or sanitary items
  • Hazardous materials
  • Flammable liquids or gases

Additionally, the following items are non-returnable:

  • Gift cards
  • Downloadable software products
  • Certain health and personal care items

Return Process
To complete your return, please provide a receipt or proof of purchase. Do not send your purchase back to the manufacturer.

Partial Refunds
Partial refunds may be granted in the following cases:

  • Books with visible signs of use
  • Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

Refunds
After we receive and inspect your return, we will notify you via email regarding the status of your refund. If approved, a credit will be applied to your original payment method within a specified number of days.

Late or Missing Refunds
If you haven’t received your refund yet:

  1. Check your bank account.
  2. Contact your credit card company; the refund may still be processing.
  3. Contact your bank, as processing times may vary.

If you’ve completed these steps and have not received your refund, please contact us at .

Sale Items
Refunds are only available for regular-priced items. Sale items are non-refundable.

Exchanges
Exchanges are only available for defective or damaged items. To exchange an item for the same product, please email us at and send the item to .

Gifts
If the item was marked as a gift during purchase and shipped directly to you, you’ll receive a gift credit for the return value. Once we receive the returned item, a gift certificate will be sent to you.

If the item was not marked as a gift or was shipped to the gift giver first, the refund will be issued to the gift giver, who will be notified of the return.

Shipping Returns
To return your item, mail it to: .

Please note:

  • You are responsible for the shipping costs for returning items. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from it.
  • Delivery times for exchanged products may vary based on your location.

For higher-value returns, consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Need Help?
For any questions related to refunds and returns, please contact us at .